FAQs

1. Where can I purchase this garment? You can purchase directly on our official website or go to our authorized dealers. On the product page you can find relevant purchasing options and links.
2. What is the material of this garment? Specific material information can be found on the product page or label. Common clothing materials include cotton, polyester, silk, etc. If you have any questions about a specific material, it is recommended that you contact the customer service team for more detailed information.
3. Does this garment support returns or exchanges? We offer returns and exchanges, but specific return and exchange policies may vary by brand and product. You can review our returns and exchanges policy or speak to our customer service team for more information.
4. How to clean and maintain this garment? Different garments may have different cleaning and care requirements. In general, we recommend that you follow the washing instructions and label directions on your garment. Generally speaking, some sensitive materials may require hand washing or dry cleaning, while other materials may be suitable for machine washing. Please read and follow the cleaning instructions carefully to ensure your garment remains in top condition.
5.How to apply for after-sales service?Log in to your account. Find the order in "My Orders" and click the "Returns & Exchanges" button. Select the items you want and the reason for requesting a refund/return. Once we receive your information, we will contact a solution.